Feature
Automated appointment reminder software that cuts no-shows.
Automatic text reminders and two-way SMS, tied to your schedule, so customers are ready when you arrive. A core Cardo CRM module — not an upsell — and you only pay for what you use.
Book a DemoA no-show is a paid drive to a locked door.
Every missed or not-ready appointment costs you the drive, the slot, and sometimes the customer. The fix is almost embarrassingly simple — remind people — but only if it happens every time without someone having to do it. Cardo CRM's reminders fire automatically off your schedule: a text the day before, the morning of, or both, in your timing. And because it's two-way, the customer can reply “confirmed” or ask to move it, and that reply lands in one thread tied to the job — not on an employee's personal phone where it disappears. Fewer empty driveways, fewer surprises, and a customer who feels looked-after before the crew even shows up.
Automatic, every time
Reminders fire off the schedule on your timing — nobody has to remember to send them.
Two-way SMS
Replies come into one thread tied to the job, so confirmations and reschedules don’t get lost.
Confirmations & updates
Send booking confirmations and on-the-way texts from the same place you schedule.
Only pay for what you use
Texting is core, not a paywalled add-on. Pair it with online booking to confirm self-booked jobs and with scheduling so every reminder stays in sync when you reschedule.
Pairs with scheduling and online booking. Great for cleaning, HVAC and moving.
Text reminder FAQs
Do reminders send automatically?
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Yes. Once a job is scheduled, reminders go out on the timing you set — the day before, the morning of, or both — without anyone remembering to send them.
Can customers text back?
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Yes, it’s two-way. Customer replies come into one conversation thread tied to their job, so confirmations, questions and reschedules all live in one place instead of someone’s personal phone.
Will this actually cut no-shows?
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A timely reminder is one of the simplest ways to reduce missed and not-ready appointments, which means fewer wasted drives and gaps in the day. It also makes customers feel looked-after before you arrive.
Is texting locked behind a premium tier?
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No. Two-way SMS and automated reminders are core to Cardo CRM, not an upsell dangled in front of the expensive plan — which is exactly the complaint we hear most about other tools.
Stop driving to locked doors.
Book a 30-minute demo and see reminders fire off a real schedule.
Book a Demo