Solution
Review requests that get more Google reviews on their own.
The moment a job is done, Cardo texts the customer a one-tap link to your Google review page — so you get more reviews without ever having to ask in person. Part of Cardo CRM, and you only pay for what you use.
Book a DemoYou did great work. Almost nobody leaves the review.
Most service businesses have the same quiet leak: the work is good, the customer is genuinely happy, and then nothing happens. The crew is already loading up for the next job, asking for a review feels awkward in the moment, and the customer — who really would have left five stars — never thinks to go find your Google listing once you have driven off. The result is a review count that does not come close to reflecting how many people you have made happy, and a listing that looks thinner than your actual reputation. Cardo CRM closes that gap by turning the ask into something automatic. When a job is marked complete, it sends a review request by text from your own number with a direct link to your Google review page — so the customer taps once instead of searching, and you capture the goodwill while it is still fresh instead of hoping someone circles back days later.
Ask at the perfect moment
The request fires the instant a job is marked complete, while the customer is still glad you came — the moment they are most likely to say yes.
One tap to the review page
The text carries a direct link straight to your Google review page, so a happy customer never has to hunt down your listing to leave one.
Every reply comes back to you
Because it runs on two-way SMS, a thank-you or a follow-up question lands in the same thread on the customer record instead of getting lost.
Only pay for what you use
Review requests run on the drip-campaign and two-way texting modules — ones you switch on when you want them, not a tier you are forced to buy up to. Turn on scheduling, online booking or payments alongside them, and each is still its own module you light up only if it earns its place.
Powered by drip campaigns. Related: customer text messaging, lead follow-up automation, get paid faster. See it by trade: cleaning, moving.
Reviews are how local customers decide who to call.
When someone needs a mover, a cleaner, or an HVAC tech, they open Google Maps and compare a few names — and they compare on two things they can see at a glance: your star rating and how many reviews back it up. A business with four reviews looks risky next to one with a hundred and forty, even if the work is identical, because volume and recency read as proof that you are busy, established, and consistently good. Reviews also feed your visibility in the local map pack, so the steady stream you collect this month keeps working for you long after — every fresh review is both a vote of confidence the next customer reads and a signal that helps you show up at all.
The math is what makes automatic review requests worth it. Suppose you finish twenty jobs a week and, by remembering to ask in person, you net one review a month. Send a request after every completed job and even a modest reply rate turns that into several reviews a week — the difference between a listing that crawls and one that compounds. That is recovered reputation you already earned by doing the work; you are not buying ads or running a promotion, just making sure the happy customers you already have actually show up on your listing. And because the ask is tied to job completion rather than someone's memory, it never slips on a busy week — which is exactly the week you most want the proof going up. Built around how you work: the request goes out in your words, on your timing, only after the jobs you choose.
Review requests — FAQs
Why do automatic review requests get more reviews than asking in person?
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Because they ask everyone, every time, at the right moment — and they make leaving the review effortless. In the field it is easy to forget the ask, awkward to push for it, and even a happy customer rarely hunts down your Google listing on their own later. A text that lands minutes after the job, with a direct link to the review page, removes every reason a satisfied customer does not follow through. Consistency is the whole game: ten jobs a week with a reliable ask beats forty jobs where you only remembered to ask twice.
How does Cardo CRM actually send the review request?
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When a job is marked complete, Cardo CRM sends an automatic text from your business number with a one-tap link to your Google review page — no app to open and no listing to search for. It runs on the drip-campaign and two-way SMS modules, so the message goes out in your own words on a delay you choose (right away, or a couple of hours later once the customer has settled in). Because every reply comes back into the same two-way thread on the customer record, a thank-you or a question lands in front of you instead of disappearing.
When is the best time to send the review request?
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Right after a great job, while the goodwill is still fresh — that window is when a customer is most willing to spend thirty seconds for you. Cardo CRM fires the request off job completion, so the timing is automatic instead of dependent on someone remembering hours later. You can add a short delay if you would rather the crew be gone and the customer be back inside before the text arrives; the point is that the ask is tied to the moment the work was finished, not to a list you mean to get to on Friday.
Is this locked behind a higher plan?
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No. The drip-campaign automation and two-way texting that power review requests are modules you switch on when you want them — not features held hostage behind a pricier tier. You only pay for what you use.
Turn happy jobs into a wall of reviews.
Book a 30-minute demo and we'll show the after-the-job review request on a real schedule.
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