Feature
Dispatch software that keeps up when the day changes.
Put every job and every crew on one board, assign the right people, and rearrange in seconds when a job runs long or an emergency jumps the line. In every Cardo CRM plan, with unlimited users.
Book a DemoThe schedule is the plan. Dispatch is the day.
You can have a perfect schedule at 7am and a completely different day by 10. A crew gets stuck on a job that ran long, a customer calls with an emergency, someone calls in sick, and now the morning's plan has to be rebuilt on the fly. When dispatch lives in a paper book or a generic calendar that doesn't know about your crews, every change is a round of phone calls and a real chance that a job gets dropped. Cardo CRM's dispatch puts the whole day on one board: see who has capacity, drag a job to a new crew or time, and the field sees the change instantly. Because dispatch shares the same system as your schedule, customers and crew app, moving a job updates everyone attached to it at once.
One board, whole day
Every job and every crew in one view, so you can see capacity and gaps at a glance.
Drag to reassign
Move a job to another crew or time slot and the crew’s view and customer messaging follow automatically.
The field stays in sync
Dispatched jobs land on the crew’s phone with address, contact and notes — no calling around to explain changes.
Flat monthly, unlimited users
Dispatch, scheduling and multi-stop routing are all in the $99 Starter plan. Every plan is flat monthly with unlimited users — dispatching five crews costs the same as dispatching one.
Pairs with scheduling and the crew app. See it by trade: HVAC, pest control, moving.
What changes on a genuinely bad day.
Dispatch software earns its keep on the worst days, not the calm ones. Picture a Thursday where a tech's truck won't start, a commercial account calls with a no-cool emergency, and your best installer is stuck on a job that's running two hours over. On paper, that's an hour of phone calls and a coin-flip on whether anything gets dropped. On a live dispatch board, it's a few drags: pull the emergency onto whoever's closest with capacity, shift the stranded tech's afternoon to a teammate, and push the overrun's last job to tomorrow — and every one of those moves reaches the affected crew's phone and updates the affected customers' messages without a single call.
That's the difference between dispatch as a noun and dispatch as a verb. A static schedule tells you what was supposed to happen; real dispatch lets you re-decide in seconds and trust that the decision actually reached everyone. The bigger your crew and the more emergencies your trade throws at you, the more that live, reassign-on-the-fly control is worth.
Dispatch software FAQs
What does dispatch actually do?
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Dispatch is how you decide who goes where. It puts every job and every crew on one board so you can assign jobs to the right people, see who has capacity, and send the day’s work to the field — then rearrange in seconds when something changes.
Can I reassign jobs when the day goes sideways?
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Yes. A crew runs long, a truck breaks down, an emergency jumps the queue — drag the job to another crew or time slot and everything tied to it updates, including the crew’s view and any customer messaging. No re-typing across a separate calendar and texting app.
Does the crew get notified when I dispatch them?
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Yes. When you assign or move a job, the crew sees it on their phone in the crew app, with the address, contact and notes. You’re not calling each person to tell them their day changed.
How is dispatch different from scheduling?
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Scheduling is when a job happens; dispatch is who does it and keeping that current as the day unfolds. They work together in Cardo CRM — you schedule the work, then dispatch and re-dispatch crews against it in real time.
Which plan includes dispatch?
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All of them. Dispatch and scheduling are both in the $99 Starter plan, along with routing, quoting, invoicing and payments. What Pro adds is the field side — the crew app on every tech’s phone, time tracking, and two-way texting so the crew and the customer both stay current.
See dispatch handle a chaotic day.
Book a 30-minute demo and we'll throw a few curveballs at the board.
Book a Demo