Feature
A field crew app that runs the day from their phone.
The day's jobs, addresses, notes, time clock and on-site updates — all on every tech's phone, in sync with the office. Part of Cardo CRM, and you only pay for what you use.
Book a DemoThe office and the field shouldn't be two different worlds.
When the crew runs on printed sheets and group texts, the office is always a step behind. Which job are they on? Did the last one finish? Why did that customer get skipped? Information trickles back hours late, hours get scribbled on paper and re-typed, and a job marked done in someone's head never makes it onto the invoice. The crew app closes that gap: the field sees exactly what the office scheduled, and the office sees what the field did — the moment it happens. Because the crew app is part of the same Cardo CRM as your calendar, customers and invoicing, an update in the truck is an update everywhere.
The day, in order
Assigned jobs with tap-to-navigate addresses, contacts, notes and access details — no paper run sheet.
Clock in on the job
Crews punch in and out on-site; hours flow straight into billing and payroll with your rules applied.
Update from the field
Mark complete, add photos and notes, capture a signature, and collect payment where enabled — in real time.
Only pay for what you use
The crew app is a module you switch on when you're ready to get the field team off paper. Add scheduling, payments, routing or text reminders alongside it — each is something you turn on, not a tier you're forced to buy up to.
Pairs with scheduling, dispatch and invoicing & payments. See it by trade: moving, pest control, contractors.
What the crew app replaces.
Think about what a field crew juggles on a normal day without it: a printed run sheet that's already out of date, a personal phone for texting the office, a separate maps app for each address, a paper timesheet that gets filled in from memory at the end of the week, and a “I'll tell them when I get back” mental list of what happened on each job. Every one of those is a place information gets lost or arrives late. The crew app folds all of it into one screen: the route, the navigation, the clock, the notes, the photos, the signature and the payment. One login replaces a stack of disconnected tools, which is also why a new hire is productive on day one instead of after a week of “how do we usually do this?”
For the office, the payoff is visibility. Instead of calling around to find out where everyone is and what's done, you watch the day complete itself in real time — jobs flipping to done, payments landing, notes appearing — so you can answer a customer's “are they on the way?” without radioing the truck. That tight loop between field and office is the whole point, and it's what paper and group texts can never give you.
Crew app FAQs
What does the crew see on their phone?
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Each crew member opens the day and sees their assigned jobs in order — addresses with tap-to-navigate, the customer and contact, job notes and access details, and what needs to happen on-site. No paper run sheets and no morning huddle just to find out where everyone is going.
Does it include a time clock?
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Yes. Crews clock in and out on the job from their phone, and those hours flow straight into billing and payroll. For hourly work, the time the crew actually spent is what feeds the invoice, with your minimums and rounding applied automatically.
Can techs update a job from the field?
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Yes. They can mark a job complete, add notes or photos, capture a signature, adjust what was actually done, and — where you’ve enabled it — collect payment on the spot. The office sees the update in real time instead of waiting for the truck to come back.
Is it a separate app to install?
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It runs on the phone’s browser as an installable web app, so there’s nothing to download from an app store and updates happen automatically. A new crew member is up and running in minutes with a login.
Is the crew app locked behind a higher plan?
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No. The crew app is a module you switch on when you’re ready to get your field team off paper — not a feature held hostage behind a pricier tier or stacked per-seat fees.